Privacy Policy

1. Data Controller

ChemSitesHub.com ("we", "us", or "our") is the data controller responsible for your personal data. For all data protection matters, you can contact us at [Your DPO Email].

2. Information We Collect

We collect and process your personal data only with a valid legal basis under GDPR. This includes:

Name and contact information
Account credentials
Payment information
Communication preferences
Technical data (IP address, browser type, device information)
Usage data (how you interact with our services)

Legal bases for processing include:

Your consent
Performance of a contract
Legal obligations
Our legitimate interests (where these don't override your rights)

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Process your transactions
Send you technical notices and support messages
Communicate with you about products, services, and events
Respond to your comments and questions
Improve our services and develop new features
Detect and prevent fraud or abuse

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When we no longer need your data, it will be securely deleted or anonymized.

5. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by the European Commission
Adequacy decisions by the European Commission
Binding corporate rules for transfers within our group

6. Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to access: Obtain a copy of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your data ("right to be forgotten")
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured, commonly used format
Right to object: Object to processing based on legitimate interests or direct marketing
Rights related to automated decision-making: Not be subject to decisions based solely on automated processing

To exercise any of these rights, please contact us at [Your DPO Email]. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

7. Cookies and Tracking

Our website uses the following types of cookies:

Essential cookies: Required for basic site functionality and security (including authentication). These cookies are necessary and cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our website. These cookies are optional and can be disabled.

You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information about the cookies we use and their purposes, please see our Cookie Policy.

8. Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication measures
Staff training on data protection and security

In the event of a data breach that risks your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. If we make significant changes, we will provide additional notice such as a prominent website notice or email notification.

Last updated: February 11, 2025

10. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:

Data Protection Officer
Email: support[at]chemsiteshub.com